Shipping Policy for Frui

At Frui, we’re dedicated to getting your comfortable sleepwear to you as quickly and efficiently as possible. Below you’ll find everything you need to know about our shipping process.

Where We Ship

Frui currently ships to all 50 states within the United States.

Order Processing Time

All orders are typically processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding major holidays) after your order is placed.
You will receive an email confirmation once your order has been processed and is ready for shipment.

Shipping Methods & Delivery Times

We primarily use reliable carriers to ensure your package arrives safely.

Standard Shipping:
- Delivery Time: Once shipped, standard delivery typically takes 3-7 business days.
- Cost: Shipping costs are calculated at checkout based on your order’s total weight and destination.
Expedited Shipping (if available):
- We may offer expedited shipping options in the future. If available, these options will be presented at checkout with their respective delivery times and costs.

Please Note:

Delivery times are estimates and commence from the date of shipping, rather than the date of order.
Delivery times may be affected by public holidays, adverse weather conditions, or unforeseen circumstances experienced by the shipping carrier. We appreciate your understanding in such cases.

Shipping Costs

Shipping costs are automatically calculated and displayed during the checkout process before you finalize your order. These costs depend on the shipping method selected and the total weight/size of your order.
Keep an eye on our website for potential promotions offering free shipping!

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package.
Please allow up to 24 hours for the tracking information to become active after you receive your shipping confirmation.

Undeliverable Packages

In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer, failure to pick up from a post office, or refusal of delivery, we will contact you. Reshipment of the package will incur additional shipping charges. A refund (minus original shipping costs) may be issued if reshipment is not desired.

Questions About Shipping?

If you have any questions or concerns regarding your order’s shipping, please don’t hesitate to contact us:

Email: [email protected]
Phone: +1 702-493-8215

We’re here to help ensure your Frui sleepwear arrives smoothly!